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Our Policies

  • Please arrive on time to your appointment. If you are more than 15 minutes late, we will have to reschedule.


  • If you are a no show, you will be responsible to pay for the service in full. You will also be required to send a deposit for all appointments moving forward.

  • Cancellation must be made 24 hours in advance. If you cancel within less than 24 hours of your appointment, you will be charged a cancellation fee of $30.

  • You must arrive to your appointment with a clean face (no makeup) and clean lashes.


  • If you wear contact lenses, please remove them prior to your session. After your appointment, you can put them back in, so make sure to bring spare lenses or a proper lens case.

  • When you arrive at the entrance, if the gates are still up, you can go through.

  • If the gates are down, use the middle lane & dial 035 so that Tatiana can open them for you.


  • Once you are near the house, you can use any parking spot with a circle. Don't park in numbered spaces.

  • When you arrive, text Tatiana so that she can let you in.

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